Taking the first step to address your hearing loss can feel overwhelming. Between figuring out where to begin, understanding your options, and knowing the right next steps, the process often seems complicated. But getting the care you deserve doesn’t have to be stressful or confusing.
TruHearing is here to guide you through every part of your journey to better hearing. Our dedicated Hearing Consultants and top-notch network of providers simplify the entire experience. You can feel confident knowing you have a trusted partner to answer your questions and help you find the right fit. Here’s what you can expect when you use a TruHearing benefit or program.
Contact TruHearing
Reach out in whichever way suits you. We’re available by phone, including the Telecommunications Relay Service (dial 711) where you can get voice messages turned into text. Alternatively, look for the “live chat” or “contact us” buttons on our site to take advantage of chat or email.
When you take that first step, you’ll be paired with a dedicated Hearing Consultant who serves as your personal guide. This specialist takes the time to educate you on your hearing healthcare options and ensure you feel completely comfortable moving forward. They’ll answer any questions and explain more about the process.
Your Hearing Consultant will also help verify your coverage. They’ll simply ask for a few details, such as information from your insurance card or union membership, to handle the heavy lifting for you. This allows us to maximize your savings. Next, your Hearing Consultant will help schedule a hearing exam with an in-network provider near you.
Go to your hearing exam
The next step is to visit one of our 8,850+ provider locations for a thorough hearing exam. While the exact process may vary slightly by clinic, most exams include five main parts: a case history, otoscopy, tympanometry, speech testing, and air and bone conduction testing.
Together, these help your audiologist or hearing instrument specialist learn about your medical history, lifestyle, ear health, speech understanding, and the specific sounds and frequencies you can hear. Your provider uses the results to determine whether you have hearing loss and recommend personalized treatment.
Start wearing your hearing aids
If your provider determines hearing aids can help you, they’ll guide you through technology and style options based on your specific needs and place the order. Once they arrived, you’ll return to have them fit. Your hearing care provider will also make sure you have all the tips and tricks you need to take care of your new hearing aids.
Wearing hearing aids for the first time can be a bit of an adjustment. However, just like adapting to a new pair of glasses, it can also take some getting used to when you upgrade your hearing aids. The best advice is to stick with it and see your provider as needed.
Wearing your hearing aids all day, every day helps your brain get used to hearing the sounds you’ve been missing. Don’t be afraid to visit your provider for fine-tuning to help you get the most out of them.
Reclaim the moments that matter most
Treating hearing loss is about much more than amplifying sound. It’s about reclaiming the moments that matter most. Taking steps to hear better opens the door to meaningful conversations with loved ones and the simple pleasure of birds singing outside your window. Addressing your hearing health allows you to fully reconnect with the joy of sound and the rich experiences life has to offer.
TruHearing is here to help you embrace those moments again. We serve as your supportive guide, walking alongside you as you move toward better hearing and a fuller, more vibrant life. With our dedicated team by your side, you can confidently rediscover the everyday sounds that make your world complete. Contact us to get started.