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4 reasons to switch to TruHearing®

Hearing benefits should be easy. If your vendor is causing you headaches, it’s time to switch.

4 reasons to switch to TruHearing

4 reasons to switch to TruHearing®

Hearing benefits should be easy. If your vendor is causing you headaches, it’s time to switch.

Increase member satisfaction.

  • • Providers rank TruHearing’s member experience #11
  • • Members are assisted by the same customer support agent every step of the way with 97% wanting to speak to the same agent again2

Eliminate benefit management burdens.

  • • TruHearing’s account management team has a 4.9/5 satisfaction rating3
  • • TruHearing’s onboarding team makes switching vendors a breeze with 100+ successful implementations and 100% on-time completion

Improve provider access and quality.

  • • 7,250+ provider locations ensure 88% of the US lives within 10 miles of a TruHearing provider4
  • • Providers are held to TruHearing’s proprietary quality standards, including credentialing through TruHearing’s NCQA-accredited credentialing program, so members get the highest quality care

Enhance competitive positioning.

  • • TruHearing acts as a consultative partner by monitoring market trends and creating unique solutions that help you stand out
  • • Solutions can be developed to help you achieve STARs, whole-person health, and health equity goals

TruHearing is the #1 market share leader in hearing health5

Our sole focus is on hearing benefits, which means we deliver the best member and partner experience.

20+ years

partnering with
the nation’s
largest payors

#1 rated

customer experience1

160+ million

lives covered nationwide6


plans and partners


provider locations

TruHearing has been a great hearing partner. The great differentiator for us was when we approached them with benefit fatigue, and the desire to shake things up in the market. They designed a unique product that none of our competitors had.

The new benefit has been well received and utilized by our members. TruHearing has been more than just a vendor. They’re a partner that listens and executes flawlessly for us.”

—Health plan partner

Get the most out of your hearing partner.

Fill out this form or schedule time with our hearing benefit expert, Teresa Holleman, to chat about making the switch.

Schedule a meeting with Teresa Holleman

  1. 1. Blinded 3rd party survey. Jan 2022.
  2. 2. TruHearing post-call survey. 2023.
  3. 3. TruHearing CSAT survey. Sep 2023.
  4. 4. Internal analysis of TruHearing’s provider network. 2023.
  5. 5. Based on an analysis of hearing aid units sold by TruHearing and its affiliates compared to other hearing benefits providers. Sep 2021.
  6. 6. TruHearing analysis based on aggregate of total lives covered by health plan and other partners. June 2020.

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